You have to ensure a crystal clear operation here.įinally, reset the battery into the slot properly. Take a tiny brush and wash out the battery slot carefully. To do so, you can follow the below guidelines.įirstly, you need to remove the battery from the slot. In this case, you need to wash out the slot neat and clean. As a result, the SimpliSafe keypad is not working. Sometimes, the keypad battery slot could not consume the power because of the fazed slot. If your application procedure goes through right, you should be received a message saying ‘Connecting to the Base Station’.īut, when you don’t get any message, you have to follow the next fix. Then re-insert the battery into the slot.Ĭonsequently, you will receive an on-screen message at your keypad- ‘Searching for Base Station’.Īfter that, you have to press the internal button stayed inside the battery compartment of the base station. I will attach the process below with some chronological steps.įirstly, you need to remove the power battery from the problematic keypad. Fix 2: Resynchronize EverythingĪfter failing on the first try, You may need to resynchronize your keypad with the base station. However, if the fix is not applicable, you need to move to the next fixes. Then, follow the on-screen direction to complete the reinstallation. Next, tap the ‘Add’ icon and select the problematic keypad device to re-install it. Then, you need to navigate the ‘Menu’ option and select ‘Device Settings’.Īfter that, you have to remove the keypad that is not working. I will explain the process below.įirstly, you have to log in to the SimpliSafe app. When you get in trouble with the discussed issue, you can apply this fix as your first try. You can follow the below fixes to get rid of the issue. Because whatever the reason is, the issue is solvable. How to Fix SimpliSafe Keypad Not Workingĭon’t panic if you face the error. Besides, the keypad may have lost the network connection. It can be a reason too for occurring the issue. Sometimes users across the range line of the connection between keypad and base station.In this case, you need to re-setup the keypad with the base station. The problem may remain with the settings issue because of some firmware updates.So, you have to check the keypad slot properly. If the keypad is installed wrongly, it will not work.So, when you face it, you need to check the battery health first before trying another else. SimpliSafe Keypad may not work for dead batteries.I have studied a couple of reasons hiding behind the keypad not working issue. Final Words Why the Keypad Is Not Working. ![]() How to Fix SimpliSafe Keypad Not Working.
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